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Covid-19 Update

Covid-19 Customer Update

Throughout the Coronavirus outbreak we have been closely following the Government’s advice and taking sensible, proportionate, precautionary measures to help ensure the safety of our teams, customers and visitors.

In line with current guidance our marketing suites and showhomes are open for viewings with strict Covid-19 safety measures to keep you and our teams safe.

On Site Appointments

  • Please ensure where possible you book your appointment in advance with our sales team to allow us to ensure only one household visits at any time and the showhome or marketing suite can be cleaned between visitors
  • We have installed signage, hand sanitiser stations and protective screens within our sales offices and showhomes, and all visitor’s will be required to wear a suitable face covering at all times – we can supply you with a mask and gloves should you require
  • During your appointment we will not be able to hand out any documentation. Our brochures are available digitally, and any paperwork where required will be signed electronically and emailed to you

The day before your appointment our Sales Team will be in touch with you to share our visitor protocol for health, hygiene and social distancing, this must be reviewed and signed before your visit.

We are delighted to now be able to accommodate walk-in viewings where there is no other viewing appointment scheduled, all walk-in viewings will be required to review and agree to our Covid-19 safety protocols before entering marketing suites or showhomes.

If you have any questions or concerns about visiting us, please do not hesitate to get in touch with us via sales@ambassador-living.co.uk.

Virtual Appointments

If you are staying home for now, we would be pleased to arrange a personalised virtual appointment with a member of our Sales Team, where you can find our more about our Developments via telephone, Teams video call or Facetime from the comfort of your own home, including experiencing our virtual sales platform and 360 virtual tours.  To book in your Virtual Experience, please head over to your preferred development page and use our online tool to request your appointment slot, you can also get in touch with our Sales Team via sales@ambassador-living.co.uk to discuss how we can accommodate your viewing and reservation virtually.

We sincerely thank you for your understanding, support and cooperation during this challenging time. Our thoughts go out to the people who have been affected by the virus, and we feel great appreciation and admiration for our healthcare workers and all those working on the frontline to keep us all safe in extremely challenging circumstances.